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Robin Kwong, Taiwan's Coffee Chain Challenger' Entrepreneurship; With innovative but affordable gourmet fare, Taiwan's chain of 85C cafes aims to emulate the success of Starbucks. Financial Times, Aug 31, 2011.
http://www.ft.com/cms/s/0/f8fc482e-a61f-11e0-8eef-00144feabdc0.html
(a) Quote:
"The name comes from Mr Wu's belief that 85 degrees centigrade is the best temperature to serve coffee.
"Within two years [after the first store] it had achieved its goal of overtaking Starbucks as the largest coffee chain in Taiwan.
(b) Excerpt in the window of print: 'The most difficult thing about a food and bevarage business is managing people * * * how do you train them?'
(c) Note:
(i) WU Cheng-Hsueh 吳 政學
(ii) affordable luxury 平價奢華
(iii) Grand Hyatt Taipei 台北君悅大飯店
---------------------------Separately
(1) Jennifer Bain, Taiwanese Chef Torches His Meat. The Star (London), Aug 31, 2011.
http://www.thestar.com/article/1047226--bain-taiwanese-chef-torches-his-meat
Note: I can not find the Chinese name of Ching-Lung HUNG.
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